Security & Privacy
Security & Privacy
Dentascribe is committed to the security and privacy of our users' and patients' data.
Compliance
GDPR Compliant
We are GDPR compliant ourselves, and we help dental practices and organisations to comply with the GDPR framework by providing a secure and compliant platform and an opt-in design for processing patient data. Don't hesitate to get in touch if you have any questions.
Read more about GDPR Compliance
UK Cyber Essentials
Dentascribe is certified under the UK Government's Cyber Essentials scheme, demonstrating that we have essential controls in place to protect against the most common cyber threats. This certification covers firewalls, secure configuration, access control, malware protection, and patch management.
Compliance
NHS DSPT Toolkit
Dentascribe is fully compliant with the NHS Data Security and Protection Toolkit (DSPT). This demonstrates our commitment to practicing good data security and that personal information is handled correctly, ensuring it is safe, secure, and managed effectively in line with NHS standards.
Data flow
How your data moves through Dentascribe
Robust security measures to protect sensitive information and adhere to stringent industry standards.
1. Audio capture
Your microphone records audio directly on your device. We only begin processing it when you click submit.
Local processing first
2. Secure transmission
When you submit, your data travels through highly secure, encrypted channels (TLS 1.2+ / HTTPS).
Encrypted in transit
3. Transcription
The audio is converted to text in a protected environment. Once transcribed, the original audio file is permanently deleted.
Audio is never stored
4. Generation
Our AI organizes the text into your preferred clinical format. We strictly enforce a policy of never using your data to train AI models.
Zero data used for training
5. Encryption & storage
Before saving, all notes and records are encrypted directly on your device. We only store this encrypted version, ensuring only you can access the readable content.
Encrypted before it leaves your device
6. Auto deletion
Encrypted clinical records and documentation automatically delete from our servers after 3 months to avoid unnecessary data storage.
Patient data deleted after 3 months
We do not use your data to train our AI
Dentascribe doesn't need your data to improve. We use advanced techniques to improve our AI's accuracy and reliability, whilst maintaining your privacy and protecting your patient data.
How we protect you
Data Protection
A step-by-step look at how we protect your information, from recording to secure storage.
Zero-knowledge encryption
Your patient notes and letters are encrypted directly on your device, before they even leave it. This means that at no point can anyone, including Dentascribe, ever access or read your sensitive patient information. Only you can view your patient data.
Third-Party Processors
All of our third-party data processors have been selected based on their enterprise-grade security practices and compliance with security standards. We maintain Data Processing Agreements with all processors handling personal data.
Zero Data Retention
Your privacy is paramount. Your audio is transcribed in real-time and then immediately erased; we never store it. Your transcripts are also never kept or logged. We ensure this by having zero data retention policies with all AI providers and by diligently auditing our infrastructure.
Common Questions
Everything you need to know about security
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